Contact : Ph: (03) 6344 7177

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CORONAVIRUS (COVID-19) UPDATE

Due to the COVID-19 (Coronavirus) pandemic, our practice has had to make a number of changes to the way we operate.

When you attend our surgery you will note there is still an intercom at the door to allow the reception staff to screen all patients entering the surgery. A number of patients that attend our surgery are more vulnerable to COVID (immunosuppressed, aged, frail, have diabetes, have heart conditions etc) and it is very important patients with respiratory infections don’t enter the surgery without letting the staff know of their illness beforehand. This ensures additional precautions can be taken. We try and see patients with potentially contagious respiratory infections towards the end of the day and the doctor assessing these patients will be in full PPE. The consultation will be conducted in a designated separate room that is thoroughly cleaned after each consultation.

Currently our pathology service remains available but again you will be asked some screening questions prior to entering the building. You do not need an appointment for pathology tests.
From October 1, 2020 our normal billing policies will apply. The government recently announced it was withdrawing the incentives that allowed increased bulk billing for the first 6 months of the pandemic. Phone and face to face consultations will have the same gaps and we recommend face to face consultations unless you are confident the consultation can be done by phone. Online appointments will only be available for face to face consultations. If you would prefer a phone consultation please ring and discuss with the reception staff.

When entering the surgery please use the hand sanitiser station at the door and observe the recommended social distancing within the building. It greatly assists if you attend alone or only with an essential support person to keep the numbers of people in the surgery and in consulting rooms to a minimum. At times you will be asked to wait in your car until your appointment so we can manage the numbers of patients in the surgery at any one time.

Thank you for your cooperation.

Phone Consultations

Phone Consultations

Due to the Covid-19 crisis the doctors are reducing patient exposure to contact with other people. You can now request either a face to face or phone consultation with your doctor. Please be aware that should you become unwell with cold or flu symptoms prior to your face to face appointment, please contact the surgery to make other arrangements.
All phone consults are FULLY COVERED BY MEDICARE for patients with a Medicare card! Face to face consultations attract normal practice fees.
You can book your phone appointment online!
Make your booking by clicking the green Book Appointment button on the home page, via HotDoc or by calling (03) 6344 7177.

Tele-Script Update

Tele-Script Update

Due to the current Coronavirus health concerns, script clinic appointments will now be by phone consultation. There is a tele-clinic most weekdays at Summerdale Medical Practice dedicated to providing scripts to patients for their previously prescribed medications. Make your booking by calling (03) 6344 7177.

Opening Hours

Opening Hours

Monday - Friday: 8 am-8 pm
Saturday, Sunday and Public Holidays: 9-12 pm and 3-6 pm (depending on patient demand)

Summerdale Medical Practice is happy to announce that we are booking both face to face and phone consultations. Please contact the surgery on 6344 7177 to book.

Infection Control

Infection Control

Please be assured that should you need to attend the surgery, we are:
- Regularly cleaning surfaces - Distancing any patients that need to be in the waiting room
- Asking patients to wait in the car until their doctor becomes available to minimise contact with the surgery
- Patients with cold or flu like symptoms are kept to certain appointment times and kept away from other patients
- Asking all patients to sanitise their hands on their way in.

Face to Face Consultations

Face to Face Consultations

Face to face consults can be arranged with your GP should you need examination.
We have now also resumed most routine appointments (ie. Cervical Screening, Diabetic Checks, Ear Toilets, Annual Check-Ups, Aged Care Assessments, etc.).

COVID-19 PHONE CONSULTATION UPDATE

 

Telehealth will now have the same gap associated with a consultation as a face to face consultation due to the changes of the Medicare schedule as of 1st October 2020.